Customer Service: (888) 427-1003
American Racing Solutions

American Racing Solutions Policies



Privacy Policy

This privacy policy discloses the privacy practices for americanracingsolutions.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 888-427-1003 or info@americanracingsolutions.com.


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Terms of Use

Limited Warranty/Limitation of Remedies

Read this sectionCAREFULLY.

The goods soldunder this contract have only a limited warranty (unless specifically specified otherwise).  There are no warranties which extend beyond the descriptions within this document.

 

Terms and Conditions

Upon examination of returned items, American Racing Solutions, LLC, at its sole discretion, shall determine whether the product is covered by any warranty or guarantee, if so, whether it is to be repaired or replaced.  American Racing Solutions, LLC does not know the particular purpose for which the goods will be used and the buyer is not relying on American Racing Solutions, LLC skill or judgement to select or furnish suitable goods.  There is no warranty that the goods sold under the Purchase contract shall be fit for a particular purpose.  There is no warranty of merchantability of the goods sold under the purchase contract and no warranty that may be said to arise from a course dealing or usage of trade.

 

Indemnity

Buyer shall Indemnify American Racing Solutions, LLC against and hold American Racing Solutions, LLC harmless from; any and all claims, actions, suits, costs, and attorney’s fees, arising out of, connected with, or resulting from an American Racing Solutions, LLC product while in the buyer’s possession or subject to Buyer’s control including, without limitation, claims arising out of manufacture, selection, delivery, possession, use, operation, malfunction, or return of any American Racing Solution, LLC product, including claims alleged to arise out of result from American Racing Solution, LLC’s own negligence.

Severability

If any of these terms and conditions are determined to be unenforceable, the remainder shall remain in full force and affect.

Waiver/Modification

None of these terms and conditions may be waived, altered or otherwise modified except in writing signed by American Racing Solutions, LLC.


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Return Policy

Billet Tensioner Lifetime Replacement Guarantee

Seller guarantees the Billet Tensioner against bending or breaking provided it is installed properly and not bent or broken by reason of misuse or an accident. This guarantee is referred to as a "covered event". If the Billet Tensioner bends or is broken as a result of a "covered event" Buyer may return the part to Seller and Seller agrees to repair or replace the Billet Tensioner at no charge except for normal shipping or delivery charges.

Billet Tensioner Limited 1-Year Replacement Guarantee

Seller guarantees the “mechanical function” of the Billet Tensioner against defects or failure provided it is installed properly and not altered in any way. This guarantee is referred to as a "covered event". If the Billet Tensioner does not function properly as a result of a "covered event" Buyer may return the part to Seller and Seller agrees to repair or replace the Billet Tensioner at no charge except for normal shipping or delivery charges.

Returns and Exchanges

Authorization to return unwanted merchandise must be obtained within 30 days of shipping date.  Returns and Exchanges will be accepted only with a Return Authorization Number (RA#) obtained from American Racing Solutions, LLC.  Return Authorizations are valid for 30 days from the date of issue.  The RA# must be written on the outside of the return package contained the merchandise.  An RA# does not guarantee a refund, repair or replacement.  Items must be returned in new, resalable condition.  Shipping fees on returns are the liability of the customer (you).  We will not accept C.O.D. deliveries for returns.  Returns must include the original invoice along with a written explanation of your claim and your phone number. Please click here to start the process.

 

Cancelled Orders

Credit card purchases cancelled 24 hours after invoicing by American Racing Solutions, LLC are subject to a 5% restocking/processing fee.

Claims for Damaged Shipments

We take great care to package all merchandise properly prior to shipping.  Upon receipt, please inspect cartons and identify any damages in the presence of the delivery person.  Damage claims must be made with the freight carrier.  American Racing Solutions, LLC is not responsible for damages during shipping.

Limitations of Remedies

The preceding limited warranty section describes the exclusive remedy available to the buyer for alleged breach or negligence by American Racing Solutions, LLC.  Buyer shall not in any event be entitled to reimbursement or compensation for loss of use, inconvenience, installation or removal costs, damage to vehicle, emotional distress, lost profits, shipping, labor costs, or any other claimed consequential or incidental damages, or other losses or damages of any kind whatsoever, whether caused by American Racing Solutions, LLC own negligence or otherwise.  Racing is a dangerous activity and the user shall be responsible for determining the suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection there within.  There is no warranty expressed or implied as to whether the goods sold hereby will protect purchaser or ultimate user of such goods from injury or death.

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