American Racing Solutions Policies
Billet TensionerLifetime Replacement Guarantee
We are so confident that our belt tensioners are the strongest and most reliable on the market that we guarantee our product for life against bending or breaking under normal use. Simply put, if a properly installed American Racing Solutions tensioner breaks or bends ship it back to us following the “Returns and Exchanges” policy herein and we will repair or replace the item for free.
Returns and Exchanges
Authorization to return unwanted merchandise must be obtained within 30 days of shipping date. Returns and Exchanges will be accepted only with a Return Authorization Number (RA#) obtained from American Racing Solutions, LLC. Return Authorizations are valid for 30 days from the date of issue. The RA# must be written on the outside of the return package contained the merchandise. An RA# does not guarantee a refund, repair or replacement. Items must be returned in new, resalable condition. Shipping fees on returns are the liability of the customer (you). We will not accept C.O.D. deliveries for returns. Returns must include the original invoice along with a written explanation of your claim and your phone number. Please click here to start the process.
Credit card purchases cancelled 24 hours after invoicing by American Racing Solutions, LLC are subject to a 5% restocking/processing fee.
Claims for Damaged Shipments
We take great care to package all merchandise properly prior to shipping. Upon receipt, please inspect cartons and identify any damages in the presence of the delivery person. Damage claims must be made with the freight carrier. American Racing Solutions, LLC is not responsible for damages during shipping.
Limitations of Remedies
The preceding limited warranty section describes the exclusive remedy available to the buyer for alleged breach or negligence by American Racing Solutions, LLC. Buyer shall not in any event be entitled to reimbursement or compensation for loss of use, inconvenience, installation or removal costs, damage to vehicle, emotional distress, lost profits, shipping, labor costs, or any other claimed consequential or incidental damages, or other losses or damages of any kind whatsoever, whether caused by American Racing Solutions, LLC own negligence or otherwise. Racing is a dangerous activity and the user shall be responsible for determining the suitability and safety of the product for its intended use, and the user assumes all responsibility and risk in connection there within. There is no warranty expressed or implied as to whether the goods sold hereby will protect purchaser or ultimate user of such goods from injury or death.